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|Do you ship to my state?
Shipping Restrictions for Florida Citrus
We cannot ship gifts to Alaska, Arizona or Hawaii. Shipments to Texas, California and Louisiana have special restrictions for shipping Florida Citrus. Because these states also grow and ship citrus a very special set of guidelines are required and follow a special shipping schedule on preselected dates each month. For additional information on shipping timelines please contact our customer services center 1-277-736-3352.
No expedited shipping is available for the restricted states.
|What is the Holiday Shipping Schedule?
Holiday Shipping Schedule
below are the cut off dates for the upcoming holiday deliveries.
Orders must be placed by these dates for the standard shipping delivery.
Please Note: We recommend ordering early for the holiday seasons to ensure
delivery. We do however try our best to ship orders after these dates for the Holiday delivery.
Specialty Points, California, Louisiana, Texas 12/10/19
Mid Western States 12/15/19
Far Western US States 12/15/19
East Coast 12/16/19
For overnight and expedited orders please call us @ 1-877-736-3352.
Gift certificates are available for Holiday Gift giving. They can me emailed directly to your recipient.
|Do you ship to my state or country?
We ship to the following provinces of Canada:
MB - MANITOBA (R), NB - NEW BRUNSWICK (E), NL - NEWFOUNDLAND (A), NS- NOVA SCOTIA (B), ON - ONTARIO (K,L,M,N,P), PE - PRINCE EDWARD ISLAND (C), QC- QUEBEC (G,H,J), SK - SASKATCHEWAN.
No expedited shipping services are available for Canada.
We are no longer shipping Florida Citrus to European countries.
|What are my payment choices?
||During the checkout process you may choose any of our current payment options and continue to place your order. Please note that we will not ship your order until we receive payment from you.
|When will my order ship and what are my shipping charges?
||Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices. Your order will be shipped according to the Arrival Options selected at checkout. They order will be scheduled on the next available truck assigned to the destination. Shipping charges are $11.99 standard US and $26.99 Canada. For expedited shipping please call our customer service center for rates 1-877-736-3352.
|How are my orders shipped?
This year, your gift will be delivered
faster than ever with UPS shipping. Since the packages are shipped UPS
we are not able to deliver to PO Boxes. Always use a street address when ordering, and your gift will arrive as
fresh as it can be! We cannot guarantee delivery to addresses not
recognized by UPS. Our fruit is hand-picked when it is ripened and sent
directly to our packing facility for final inspection and order
fulfillment. Once the fruit is selected for shipping it is difficult to
cancel or change the orders. The delivery time is approximately 5-7
days depending on location of the delivery. Due to weather conditions
the delivery time is subject to change.
Handling charges for standard US states is $9.99 per package. Shipping
& Handling charges for Canada is $34.99 per package.
Please Note: We can no longer ship to PO Boxes. Please use street addresses for all of your recipientsí delivery info. Ship to
addresses must be a deliverable address that the recipients receives
incoming UPS deliveries. Requested shipping arrival dates are not guaranteed,
but we do make every effort to have your gift arrive near the requested
arrival date. There may be delays due to reasons beyond our control.
We cannot ship to APO addresses.
We offer FedEx Home Delivery, 2-3 Day Service, Standard Overnight and Priority Overnight. Please contact our customer service department 1-877-736-3352 for expedited ordering. All expedited orders require a physical delivery address for the recipient.